FAQ

Where can I find a list of each product's full ingredient list?
Each product includes the full ingredient list within the listing and specifies whether or not the fragrance used (if any) is an essential oil or fragrance oil.

Can you send an order as a gift to someone?
Absolutely! We love sending out special orders and include a handwritten note with each one. Just let us know when you checkout that it's for a loved one and what to include in the note - we'll be sure to leave out the packing slip!

I want to buy your products, but your shipping is too expensive. Why don't you offer free shipping?
We do! For qualifying orders over $35, you can get free shipping. We know that doesn't help everyone out. The fact is that we charge by the weight of our products and that means we make little to no money on our shipping fees (and sometimes even lose money.) So we've got our prices as low as we can go. But think about the fact that you get to shop in your pjs! No need to get dressed, drive anywhere or deal with any crowds. Just click, order and you get your products delivered to your doorstep - easy peasy! That's gotta be worth something ;)

Does The Gnarly Whale ship internationally?
Yes we do! However, due to import restrictions on bath and beauty products, we are unable to ship to every country. Please check our drop down list at checkout to verify if we ship to your country.

How long will it take for my order to ship/arrive?
Generally, most orders ship within five business days - sometimes more, but usually less. Domestic orders usually arrive within one week from shipping. International orders can take up to eight weeks from shipping.

Does The Gnarly Whale sell wholesale or offer bulk discounts?
We do! If you're interested in buying in bulk or selling our products in your shop, please get in touch with by filling out this form.

Do you carry my favorite scent in the whole wide world?
We carry a lot of scents so browse our shop and see if you can find one you love. But if you don't see that super special one, get in touch with us! We might have it on hand or maybe you'll give us an idea for our next new scent :)

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